How to recover a Google account: detailed instructions

The inability to sign in to your Google account leads to a loss of synchronization with all popular company services.

Reasons for losing access to your account:

  • the user forgot his password;
  • account deleting;
  • the profile was hacked by intruders;
  • the account was blocked for violating the rules;

In this article, we will look at the most effective methods for recovering your Google account, which will allow you to access your account even if you do not remember your login.

Account recovery data

During the Google Account recovery process, you will need the following information:
  1. Account passwords;
  2. Additional e-mail address associated with the account;
  3. Phone number provided during registration;
  4. Additional phone number used for two-factor authentication;
  5. The answer to the security question.
If you haven't added an additional email or phone number in your account settings, go to the "Account Support" section.

Enter your email address in the information entry field and click "Next


In the password entry window, select "Another question".


The system will ask you to specify the date the account was created. Try to remember the month and year your profile was created. This is the only way to access it without entering additional information.


In the event that you have forgotten the main password, then in this case you must specify any other password that was previously set in the mail. The answer to the security question is very rarely required. If you have forgotten it, then there is nothing left but to try to remember it.

All recovery methods

Forgot login
If you have forgotten your e-mail address, you will need a phone number or a backup mail address. When you sign in to your account, go to the "Forgot your email address" section. mail?"

The system will ask you to enter a password. In the event that the password is forgotten, specify any other that has ever been set on the profile.

Enter the first and last name specified in the account.

After that, you will receive a confirmation code to an additional e-mail or phone number, depending on the recovery method.

If you have lost access to a phone number or additional mail, then the system will ask you to indicate the month and year when the account being restored was created.

By phone number
To restore a profile using the phone number associated with it, you need to:

Additional e-mail address
If you have not provided any additional information in your profile, then use the option to recover Google mail using an e-mail to which you have access.

On the account recovery page, click on the "Other Method" button until a window opens for entering an email address where you can receive a verification code.


Enter an e-mail in the field. A confirmation code will be sent to the specified mail, which must be entered in the next window.


After all the steps are done, the system will notify you that the account has been successfully verified.

Blocked account
Violation of the rules in Google services may result in account suspension. Do not despair if your profile has been blocked. If the violation was not serious or the account was hacked by intruders, then you can restore mail.

Open the mail recovery application form found in the Google Help section.

Answer "Yes" to the question about logging into your account.


Enter the e-mail address of the account that has been blocked.

Write additional account information. Tell us about what you were doing before the suspension, describe the reason why the account was suspended. The more detailed you describe your situation, the higher the likelihood that your profile will be unblocked by the administration of the service.


Expect a response to the email address you provided. On average, applications from users are considered from a week to a month. The final decision depends on how serious the violation of the terms of use of the service was, which led to the blocking of the account.

Remote account
If your Google account has been deleted, you need to follow these steps to restore it:

If you could not remember the passwords, then select the "Another question" item at the bottom of the entry form. This time the system will ask you to enter additional mail that was linked to the profile. A confirmation code will be sent to the specified e-mail to gain access.

You can only restore the profile that was deleted no more than 2-3 weeks ago.